Susan Terwilliger

“I want to thank you, Jack (and all your staff) for the many months you have worked on my case and the successful outcome.
There were many times during the negotiations when I know was difficult as a client – upset, angry and obsessive to the extreme. You were compassionate about my emotional state, but more importantly, you helped me get past my emotions and NOT take things so personally. This state of mind helped me dissipate the emotional fog, make decisions and understand and actually get what I really wanted and what was really important. A side benefit—it also helped me sleep better! I want to express a special thank you regarding how hard you continued to work on the other terms after the money was already decided. I really appreciate your willingness to continue to go to bat for me on these issues, even when there was (quite frankly) no additional money in it for you. I always felt that you were deeply committed to getting it right. I just really have to say thank you again for representing my interests with such integrity.”